The City of White Rock I Leisure Services Frequently Asked Questions

1. Where are you located?
14600 North Bluff Road

2. What are your office hours?
Check out the Customer Service page.

3. What is your contact info?
Phone: (604) 541- 2199 ; Fax: (604) 541-2176
Address: 14600 North Bluff Road

4. Where can I purchase an Arena parking decal?
Leisure Services offices- 1475 Kent Street and 14600 North Bluff Road and 15154 Russell Ave

5. Do you have a pool?
No. The closest pool is South Surrey Indoor Pool 604-502-6200

6. Do you have a drop in weight room / fitness centre?
Leisure Services offers pre-registered fitness classes only. For drop-in weight room, call the South Surrey Indoor Pool 604-502-6200

7. What programs do you offer?
For a complete listing of our programs and skating schedule click Here

8. What is your skating schedule?
For a complete listing of our programs and skating schedule visit our website extension link to Arena schedule page

9. Do you offer children's birthday party skates?
Birthday packages can be booked during our regular public/family skates on Wed or Fri night or Sun afternoon. Price ($99) includes admission & rental for 10 children & 2 adults and room rental for 2 hours. Food can be brought in our purchased separately at the lobby concession.
Birthday theme party packages can also be booked for Saturdays at the White Rock Community Centre. $99 up to 10 children. $120 up to 15 children. Call 604-541-2199 for information and booking.

10. What is your refund / cancellation policy?
A full refund is given with 3 business days notice before the start of the course. A $10 service charge for processing will be applied. If the credit is left on your Leisure Services account, the service charge will be waived. Contact Leisure Services if you require more information on our comprehensive refund policy.

11. What is my client # and PIN?
You can either email us at webreg@city.whiterock.bc.ca or call during regular office hours.

12. Do you know the phone number for baseball or softball registration?
Many local club phone numbers can be found on our community directory link.

13. Can I park at Centennial with my White Rock Resident parking decal?
Yes, a valid White Rock decal is good for parking at Centennial arena 24 hours / day.