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•Why was the service changed? |
The City of White Rock has chosen Pay-by-Space
technology and the new updated dispensers to best meet the needs of
our customers. This system allows customers to move freely throughout
the waterfront area without having to return to their car to display
their receipt or extend their parking time. They can buy additional
parking at any dispenser or by telephone. Most of the brightly coloured
easy-to-use dispensers are solar powered, and therefore very energy
efficient.
Just enter your space number and pay, keep
the receipt, and walk away! |
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| •When must I pay for parking
in the Waterfront area? |
| Pay Parking is in effect from 10 am to 2 am
from March 1 until October 31, and from 10 am to 8 pm November 1 to
February 28. |
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| •Must I pay if I have a
valid White Rock Resident's Decal? |
| Your valid decal still entitles you to a daily maximum of 4 hours
free parking in any of the City of White Rock pay parking areas,
including Centennial Arena. |
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| •How much must I pay? |
| The rate is $2.00 per hour, except for May
1st to August 31st when the rate is $3.00 per hour. |
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| •How
do I use the dispenser to pay for parking? |
Pull into the parking stall and note the stall
number (all parking stalls are individually numbered), then proceed
to the most convenient pay station (all pay stations will accept payment
for any stall number in the system). At the pay station:
• Press start which will bring
up the display screen.
• Enter the stall number using the keypad.
• Enter “1” which is “Begin Parking”
or "2" to add time to existing parking.
• Select the amount of time desired (up to a maximum
of 4 hrs for spaces east of Oxford and west of “the Hump”
which are stalls 1400 through 2999).
• Make payment using coins or credit card. (The pay
stations accept Visa and MasterCard. It also accepts Canadian $2,
$1, and $0.25 coins as well as US $0.25 coins.)
• Receive the receipt. You do not need to return to
your vehicle to place anything on the dash. The receipt shows the
stall number and when the parking time expires. The phone number
for Verrus is also printed on the receipt should you wish to later
add time using your cell phone. (Verrus requires a credit card to
be used when it is a customer’s first time calling.)
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| •How long can I park for? |
| There is a 4 hour maximum stay in effect for
all spaces East of Oxford and West of "The Hump". These are stall/space
numbers 1400 through 2999. There is no maximum stay in the other areas,
as long as you have paid for parking according the current hours in
effect. |
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| •What if I wish to park
for less than 1 hour? |
| You can stay for the first 30 minutes at a
cost of $1.00, or purchase 15 minutes at a cost of $0.50. |
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| •What methods of payment
are accepted? |
| Visa, MasterCard, or cash in the form of toonies,
loonies, or quarters. Please note the dispensers do not give change.
Please have your payment ready when you approach the dispenser. You
can also pay by phone with your Visa or MasterCard at a cost of $.25
per transaction. If you pay by cell, you will even receive a text
message reminder five minutes before your parking time expires. |
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| •Must I return to my car
to display receipt? |
| No! Just keep your receipt handy to refer to your stall/space number
and expiry time so you can easily extend your stay at any of the
conveniently located dispensers or by telephone. |
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| •How do I pay by telephone? |
| Just call Verrus at (604)676-1750. The first
time you call you will need to register with your 10 digit telephone
number, a 4 digit numeric password of your choice, and your credit
card number with the expiry date. When you are ready to pay for parking,
just make sure you know your stall/space number and follow the voice
prompts. It's easy! |
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| •How can I extend my parking
stay? |
| Just refer to your stall/space number (it's
listed on your receipt), and visit any dispenser, or call Verrus at
(604)676-1750. With pay by cell there is a $.25 transaction fee. If
adding time to your initial purchase before your parking time has
expired select "Add Time" on the dispenser menu and your
time will be credited at the end of your initial purchase. If your
parking time has already expired, select "Begin Parking"
on the menu to initiate a new purchase. |
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